Case Management System

HIV Case management & Support Services

Case management represents our commitment to offering quality, community-based services to people and families infected and affected by HIV & AIDS.

Case managers serve as advocates. They assist clients to navigate the complicated public benefit systems and obtain access to needed services, including HIV primary health care, OB/GYN services, substance use treatment, child care, and permanency planning. Referrals are made for Medicaid, SSI/SSD, housing, support groups, food programs, legal services, ADAP, and other services for which they are eligible

Case management services for the people with HIV/AIDS are offered at our 56 Bay Street and 166 Port Richmond Avenue locations and in the community.

We provide specialized case management services to families, individuals, undocumented immigrants, people with mental illness and men at the Arthur Kill Correctional Facility.

The following is a listing of our HIV Case Management & Supportive Service programs-

COBRA Case Management – This is an intensive case management program that assists individuals and families living with HIV/AIDS to navigate the complex medical, public benefits, and social service systems of NYC. A team of case managers assist with advocacy; access to and ensuring the equity of medical care and social services; family supportive services; crisis intervention; individualized case work; and specialized information & referral. Individuals served by this program are Medicaid eligible.

Family & Pediatrics Case Management – This case management program assists expectant mothers, children, and young adults (under age 24) living with HIV/AIDS. Service includes advocacy; access to and ensuring the equity of medical care and social services; family advocacy; crisis intervention; individualized case work; and specialized information & referral. Services are delivered by case manager and social worker (LMSW) in coordination with specialized medical care.

CSP Case Management – This case management program assists individuals and families living with HIV/AIDS who have private insurance, are under insured, or have no insurance. As a grant-funded program your insurance is not impacted by utilizing this service. A case manager assists with advocacy; access to medical care and social services; family supportive services; crisis intervention; individualized case work; and specialized information & referral. Brief, supportive case management is offered for individuals who do not need ongoing case management.

Undocumented Immigrant Case Management – This case management program assists undocumented immigrant individuals and families living with HIV/AIDS on Staten Island in need of support. The case management team assists with advocacy; access to medical care and social services; family supportive services; referrals for legal services; crisis intervention; individualized case work; and specialized information & referral.

Arthur Kill Correctional Facility Pre-Release Services – This case management program assists HIV+ individuals incarcerated in Arthur Kill Correctional Facility (AKCF) who are scheduled for release. The case management services include discharge planning; scheduling & escort to Parole; advocacy; scheduling & escort to medical care and social services; crisis intervention; individualized case work; and specialized information & referral. Advocacy and support groups are offered to HIV+ individuals currently incarcerated at AKCF.

HIV Criminal Justice Initiative, Community Re-Entry Program – This program aims to reduce recidivism for HIV+ men just released from a Department of Corrections facility. Services include transportation from point of entry to NYC, escort & advocacy with Parole, medical care, HASA, housing, CBO’s, and the completion of discharge plan.

Escorts & Translations – The service provides Spanish/English translation and escorts to ensure HIV+ individual has access to medical care, social services, public benefits, and other services needed to ensure the continued health of the individual.

Treatment Adherence Consultation – This service assists individuals in making informed decisions about their HIV medication and HIV medication and treatment, and provides the best available information on therapies and adherence strategies.

For more information call Community Health Action at 718.808.1416 or 718.808.1441